Help assistant
Answers “How do I…?” from the flowwork help guide in a few steps and opens the right screen. It only shows screens you already have access to.
How it works
Ask how to do something in any flowwork app and the Help assistant answers from the flowwork help guide and walkthroughs in a few short steps, then offers to open the right screen. It knows which apps and screens you can open, so it never sends you somewhere you have no access to.
About 1 credit per question
What it reads
- The flowwork help guide and walkthroughs
- Which apps and screens you can open
When it starts
- From Help in the top bar
- When you ask it in Chat
What it can do
- Open a screen for you
What it never does
- Change any data
Safe by design
- Hired, not switched on. Your admin hires each agent from the catalogue and chooses who can use it.
- Agents propose, people confirm. Anything that changes data, like a leave request, waits for a person to confirm it.
- Same access as the user. An agent sees only what the person asking is allowed to see.
- AI processing in India. Agents run on models hosted in India (AWS Mumbai).
- Budgets and a hard stop. Set a monthly credit limit per agent; agents stop when credits run out.
- Every run recorded. Admins see each run, the credits it used and what it did.
Frequently asked questions
What does the Help assistant do?
Ask how to do something in any flowwork app and the Help assistant answers from the flowwork help guide and walkthroughs in a few short steps, then offers to open the right screen. It knows which apps and screens you can open, so it never sends you somewhere you have no access to.
Can the Help assistant change data on its own?
No. It never does the following: change any data.
How much does the Help assistant cost?
About 1 credit per question. Credits are a paid add-on to any flowwork.ai plan at ₹100 (US$ 1.19) per 1,000 credits, and new companies get 500 free trial credits for 30 days.
Where is the data processed?
Agents run on AI models hosted in India and see only what the person using them is allowed to see. Admins see every run and the credits it used.
Other agents
Answers leave balance, payslip, holiday and policy questions from the employee’s own records. Drafts leave requests and waits for the employee to confirm.
Before a pay run is approved, compares it with the last one and lists what stands out: missing bank details or PAN, zero pay, big net pay changes, LOP spikes, joiners and leavers.
Tells payroll what’s due (EPF, ESI, TDS, Form 138, PT, LWF) and records challans from their receipts.