BGV case tracker
Keeps background checks moving: what is pending and with whom, reminders for candidates and vendors, and plain-word findings.
How it works
The agent goes through your open background checks and shows what is pending per check type (identity, address, education, employment, criminal) and for how long, which checks wait on the candidate (vendor form not filled, documents or information missing) and which wait on the vendor, and which cases are close to the joining date with checks still open. It drafts a reminder email for candidates with items missing and a follow-up note for the vendor when checks are past their usual time; nothing is sent until you confirm each one. For finished cases it summarises the findings in plain words, discrepancies first, and points you to the report. It never decides or suggests whether to hire, and it never starts, cancels or changes a background check.
Overview, status and reminders are free; about 1 credit per findings summary with discrepancies
What it reads
- Background checks you can see, their checks, statuses and results
- Joining dates of open onboardings you can see
When it starts
- When HR asks it to check
What it can do
- Email a candidate or the vendor about a background check (after you confirm)
What it never does
- Decide the hiring outcome, or start, cancel or change a check
Safe by design
- One assistant, many agents. Ask the Employee assistant in the app or on WhatsApp; it calls the agents your company has hired that you may use.
- Hired, not switched on. Your admin hires each agent from the catalogue and chooses who can use it.
- Agents propose, people confirm. Anything that changes data, like a leave request, waits for a person to confirm it.
- Same access as the user. An agent sees only what the person asking is allowed to see.
- AI processing in India. Agents run on models hosted in India (AWS Mumbai).
- Budgets and a hard stop. Set a monthly credit limit per agent; agents stop when credits run out.
- Every run recorded. Admins see each run, the credits it used and what it did.
Frequently asked questions
What does the BGV case tracker do?
The agent goes through your open background checks and shows what is pending per check type (identity, address, education, employment, criminal) and for how long, which checks wait on the candidate (vendor form not filled, documents or information missing) and which wait on the vendor, and which cases are close to the joining date with checks still open. It drafts a reminder email for candidates with items missing and a follow-up note for the vendor when checks are past their usual time; nothing is sent until you confirm each one. For finished cases it summarises the findings in plain words, discrepancies first, and points you to the report. It never decides or suggests whether to hire, and it never starts, cancels or changes a background check.
Can the BGV case tracker change data on its own?
No. It asks a person to confirm before it will: email a candidate or the vendor about a background check. It never does the following: decide the hiring outcome, or start, cancel or change a check.
How much does the BGV case tracker cost?
Overview, status and reminders are free; about 1 credit per findings summary with discrepancies. Credits are a paid add-on to any flowwork.ai plan at ₹100 (US$ 1.19) per 1,000 credits, and new companies get 500 free trial credits for 30 days.
Where is the data processed?
Agents run on AI models hosted in India and see only what the person using them is allowed to see. Admins see every run and the credits it used.
Other agents
Answers leave balance, payslip, holiday and policy questions from the employee’s own records. Drafts leave requests and waits for the employee to confirm.
Finds the best dates for your leave and the leave type to use, then drafts the request for you to confirm.
Fills experience, employment, address proof and relieving letters, NOCs and salary certificates from People and payroll, ready for HR to issue.