Offboarding coordinator
Chases open offboarding steps, clearances, assets and letters, and tells you whether the full and final settlement can go ahead.
How it works
The agent goes through your open offboardings and finds what is holding them up: overdue or blocked steps, IT, admin and finance clearances not done, company assets not returned, an exit interview not held, relieving and experience letters not issued. It writes a short brief of who to chase and drafts a reminder for each step whose owner should act; when you confirm one, the owner gets the step's email again. For a leaving employee it also checks whether the full and final settlement can start: last working day, clearances, leave encashment days, notice recovery and loans still being recovered in payroll. It only reads payroll and never creates a settlement, and it never changes a run, a step or a due date.
About 1 credit per check; status and settlement readiness are free
What it reads
- Open offboardings you can see, their steps, owners and due dates
- The leaving employee's draft settlement and deductions in payroll, if you can see payroll
When it starts
- When HR asks it to check
What it can do
- Email a step's owner again (after you confirm)
What it never does
- Change, skip or complete a step, or create a settlement
Safe by design
- One assistant, many agents. Ask the Employee assistant in the app or on WhatsApp; it calls the agents your company has hired that you may use.
- Hired, not switched on. Your admin hires each agent from the catalogue and chooses who can use it.
- Agents propose, people confirm. Anything that changes data, like a leave request, waits for a person to confirm it.
- Same access as the user. An agent sees only what the person asking is allowed to see.
- AI processing in India. Agents run on models hosted in India (AWS Mumbai).
- Budgets and a hard stop. Set a monthly credit limit per agent; agents stop when credits run out.
- Every run recorded. Admins see each run, the credits it used and what it did.
Frequently asked questions
What does the Offboarding coordinator do?
The agent goes through your open offboardings and finds what is holding them up: overdue or blocked steps, IT, admin and finance clearances not done, company assets not returned, an exit interview not held, relieving and experience letters not issued. It writes a short brief of who to chase and drafts a reminder for each step whose owner should act; when you confirm one, the owner gets the step's email again. For a leaving employee it also checks whether the full and final settlement can start: last working day, clearances, leave encashment days, notice recovery and loans still being recovered in payroll. It only reads payroll and never creates a settlement, and it never changes a run, a step or a due date.
Can the Offboarding coordinator change data on its own?
No. It asks a person to confirm before it will: email a step's owner again. It never does the following: change, skip or complete a step, or create a settlement.
How much does the Offboarding coordinator cost?
About 1 credit per check; status and settlement readiness are free. Credits are a paid add-on to any flowwork.ai plan at ₹100 (US$ 1.19) per 1,000 credits, and new companies get 500 free trial credits for 30 days.
Where is the data processed?
Agents run on AI models hosted in India and see only what the person using them is allowed to see. Admins see every run and the credits it used.
Other agents
Answers leave balance, payslip, holiday and policy questions from the employee’s own records. Drafts leave requests and waits for the employee to confirm.
Finds the best dates for your leave and the leave type to use, then drafts the request for you to confirm.
Fills experience, employment, address proof and relieving letters, NOCs and salary certificates from People and payroll, ready for HR to issue.