Candidate assistant
Answers job seekers on your careers site from your published jobs and FAQ; candidates can check their status and ask to move an interview.
How it works
A chat on your careers site (your-company.flowwork.ai/careers). Anyone can ask about your open jobs, a job's details, the hiring process and rounds, location and remote work, the benefits you published, and how to apply. It answers only from the jobs your careers site publishes and a careers FAQ you write in its settings; when those don't say, it says so and offers your hiring team's email. A candidate who confirms their email with a 6-digit code can see their own applications' status in plain words (never notes, feedback or scores) and ask to move an interview to a free time the Interview scheduler finds; the recruiter confirms the move in Agents › Approvals. It never talks about other candidates, salaries you didn't publish, or anything outside your hiring, and it refuses attempts to change its rules. Every conversation is kept for you on the agent's page.
Uses AI credits for each question it answers from your jobs and FAQ (the smaller model). Application status, codes and interview moves use none. Limits per visitor, email and day keep the cost down.
What it reads
- Your published careers jobs (the fields your careers pages show), read as the recruiter who saved its settings
- The careers FAQ and contact you write in its settings
- A verified candidate's own applications: job, stage and upcoming interviews
When it starts
- When someone opens the chat on your careers site
- Ask the assistant what candidates ask most, or which questions went unanswered
What it can do
- Draft an interview move a candidate asked for, for the recruiter to confirm (after you confirm)
What it never does
- Share other candidates, unpublished salaries, feedback or recruiters' notes
- Change an application or contact candidates on its own
Safe by design
- One assistant, many agents. Ask the Employee assistant in the app or on WhatsApp; it calls the agents your company has hired that you may use.
- Hired, not switched on. Your admin hires each agent from the catalogue and chooses who can use it.
- Agents propose, people confirm. Anything that changes data, like a leave request, waits for a person to confirm it.
- Same access as the user. An agent sees only what the person asking is allowed to see.
- AI processing in India. Agents run on models hosted in India (AWS Mumbai).
- Budgets and a hard stop. Set a monthly credit limit per agent; agents stop when credits run out.
- Every run recorded. Admins see each run, the credits it used and what it did.
Frequently asked questions
What does the Candidate assistant do?
A chat on your careers site (your-company.flowwork.ai/careers). Anyone can ask about your open jobs, a job's details, the hiring process and rounds, location and remote work, the benefits you published, and how to apply. It answers only from the jobs your careers site publishes and a careers FAQ you write in its settings; when those don't say, it says so and offers your hiring team's email. A candidate who confirms their email with a 6-digit code can see their own applications' status in plain words (never notes, feedback or scores) and ask to move an interview to a free time the Interview scheduler finds; the recruiter confirms the move in Agents › Approvals. It never talks about other candidates, salaries you didn't publish, or anything outside your hiring, and it refuses attempts to change its rules. Every conversation is kept for you on the agent's page.
Can the Candidate assistant change data on its own?
No. It asks a person to confirm before it will: draft an interview move a candidate asked for, for the recruiter to confirm. It never does the following: share other candidates, unpublished salaries, feedback or recruiters' notes; change an application or contact candidates on its own.
How much does the Candidate assistant cost?
Uses AI credits for each question it answers from your jobs and FAQ (the smaller model). Application status, codes and interview moves use none. Limits per visitor, email and day keep the cost down.. Credits are a paid add-on to any flowwork.ai plan at ₹100 (US$ 1.19) per 1,000 credits, and new companies get 500 free trial credits for 30 days.
Where is the data processed?
Agents run on AI models hosted in India and see only what the person using them is allowed to see. Admins see every run and the credits it used.
Other agents
Turns a short brief into a complete job, in your company's style, ready to review.
Explains your Recruit reports: what changed, where hiring slows down and where to look.
Proposes an offer for a candidate on a job, with anything out of band or above expectations flagged.