3-way match exceptions
Explains vendor bills that don't match their purchase order and goods receipts, and drafts the fix.
How it works
Books checks every bill against its purchase order and what was received. For each bill that doesn't match, the agent says in plain words what is off: quantity billed against received, price against the order, GST rate and HSN code, freight or other lines that weren't ordered, partial deliveries and bills that look entered twice. It proposes a fix: accept a small difference within your company's limit, ask the vendor for a credit note or corrected invoice, hold the payment, or record a missing goods receipt. It drafts the acceptance or the email to the vendor for you to check; nothing happens until you confirm, it is done as you, and it never approves a payment.
Listing bills and drafting fixes cost nothing. Explaining one bill takes about one credit.
What it reads
- Vendor bills and their match result in Books
- The purchase orders and goods receipts behind them, when you may see them
- The vendor's email contacts in Procurement
When it starts
- When someone asks it in Procurement or Books, or through the assistant
What it can do
- Draft the acceptance of a small difference in Books for you to confirm (after you confirm)
- Draft an email to the vendor asking for a credit note or corrected invoice (after you confirm)
What it never does
- Approve or release payments, post bills, or change orders and receipts
Safe by design
- One assistant, many agents. Ask the Employee assistant in the app or on WhatsApp; it calls the agents your company has hired that you may use.
- Hired, not switched on. Your admin hires each agent from the catalogue and chooses who can use it.
- Agents propose, people confirm. Anything that changes data, like a leave request, waits for a person to confirm it.
- Same access as the user. An agent sees only what the person asking is allowed to see.
- AI processing in India. Agents run on models hosted in India (AWS Mumbai).
- Budgets and a hard stop. Set a monthly credit limit per agent; agents stop when credits run out.
- Every run recorded. Admins see each run, the credits it used and what it did.
Frequently asked questions
What does the 3-way match exceptions do?
Books checks every bill against its purchase order and what was received. For each bill that doesn't match, the agent says in plain words what is off: quantity billed against received, price against the order, GST rate and HSN code, freight or other lines that weren't ordered, partial deliveries and bills that look entered twice. It proposes a fix: accept a small difference within your company's limit, ask the vendor for a credit note or corrected invoice, hold the payment, or record a missing goods receipt. It drafts the acceptance or the email to the vendor for you to check; nothing happens until you confirm, it is done as you, and it never approves a payment.
Can the 3-way match exceptions change data on its own?
No. It asks a person to confirm before it will: draft the acceptance of a small difference in books for you to confirm; draft an email to the vendor asking for a credit note or corrected invoice. It never does the following: approve or release payments, post bills, or change orders and receipts.
How much does the 3-way match exceptions cost?
Listing bills and drafting fixes cost nothing. Explaining one bill takes about one credit.. Credits are a paid add-on to any flowwork.ai plan at ₹100 (US$ 1.19) per 1,000 credits, and new companies get 500 free trial credits for 30 days.
Where is the data processed?
Agents run on AI models hosted in India and see only what the person using them is allowed to see. Admins see every run and the credits it used.
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