Customer story · Governance
Expense and payroll controls: how a growing company in India flags problems before the money moves
In short
A growing company in India wanted to catch problems in its own money processes before they were paid out, not at year-end or in an audit. The Expense policy checker compares every claim with the policy for the employee's grade, the Payroll pre-run check lists what stands out before each run, pay runs need a maker and a checker, and every change to an employee record is kept in an audit trail. The agents flag; people decide.
What does the checking now
- Expense claims: the Expense policy checker compares every claim with the policy for that employee's grade and looks for receipts that were claimed before.
- Payroll: before each run, the Payroll pre-run check lists what stands out against last month: missing bank details or PAN, big changes in net pay, loss-of-pay spikes, joiners and leavers.
- Approvals: pay runs in FlowPay need a maker and a checker. Claims in FlowExpense go through multi-step approvals.
- Records: every change to an employee record in FlowPeople is kept in an audit trail: who changed what, and when.
What people still decide
The agents flag. People decide. Nobody is accused by a machine.
AI agents are a paid add-on billed by credits; every new company gets 500 free agent credits.
Frequently asked questions
What does the Payroll pre-run check look for?
What stands out against last month: missing bank details or PAN, big changes in net pay, loss-of-pay spikes, joiners and leavers. It lists them before the run; a person decides what to do.
Can one person run and approve payroll alone?
Pay runs in FlowPay are maker-checker: one person prepares the run and another approves it.
Does the Expense policy checker reject claims?
No. It flags claims that break the policy for the employee's grade or reuse a receipt claimed before. Approvers decide.